Simple Pricing: It's Free
No tiers, no tricks. Every feature is included from day one. TrackMyTickets is completely free for teams of any size.
Most Popular
Free Forever Plan
$0
per month, forever
- Unlimited tickets
- Unlimited projects
- Multi-tenant architecture with data isolation
- Dedicated database per organization
- Role-based access control (RBAC)
- SLA & ticket lifecycle tracking
- Real-time analytics dashboard
- Knowledge base & canned responses
- File attachments & audit logging
- Email notifications (OTP, ticket alerts)
- Mobile-responsive interface
- API access for integrations
No credit card required. Setup in under 5 minutes.
How We Compare
See how TrackMyTickets stacks up against typical paid helpdesk software.
| Feature | TrackMyTickets | Typical Paid Tools |
|---|---|---|
| Price | $0/month | $15–$89/agent/month |
| Unlimited Tickets | ||
| Multi-Tenant Architecture | ||
| Dedicated Database Isolation | ||
| Role-Based Access Control | ||
| SLA Tracking | Paid tier only | |
| Knowledge Base | Paid tier only | |
| Analytics Dashboard | Paid tier only | |
| No Credit Card Required |
Pricing FAQ
Common questions about our pricing model.
Is TrackMyTickets really free?
Yes, 100% free. There are no hidden charges, no trial periods, and no feature gates. You get full access to every feature from day one — multi-tenant architecture, analytics, knowledge base, and more.
Do I need a credit card to sign up?
No. Registration requires only your organization name, email, and a password. You can start managing tickets within minutes.
Are there any usage limits?
There are no limits on the number of tickets, projects, or knowledge base articles. User limits are configurable per organization by your admin.
Will there be paid plans in the future?
We may introduce premium enterprise features like SSO, advanced integrations, or priority support in the future. However, the core platform will remain free forever. Early adopters will always have access to all existing features at no cost.